I'm one of the many who are experiencing frustration dealing with my laptop being repaired through Geek Squad. I was given a time of repair, and it has since exceeded that by a large amount. Every time I go to speak with Geek Squad, I am given no information on when my computer will be delivered, or even if it's being worked on at all. Starting to lose faith in Geek Squad and am considering taking my business elsewhere in the future.
If you're reading this to consider using Geek Squad as a repair solution: if you have to ship your item out to their repair facility, please consider other companies.
Looking forward to speaking to a customer support specialist about this issue.
According to analyze, HP laptops have a better failure rate than different brands. This may additionally give an explanation for the difficulty in servicing and repairing. You may also need to keep in mind lenovo vs hp , which are known for his or her reliability and higher customer support. I understand that converting brands is a massive selection, but maybe it'll assist keep away from comparable troubles in the future.
